Charlie Lu Download  
Tel: 510-757-3666 clu@charlielu.net

E-BUSINESS MANAGER & CERTIFIED WEB APPLICATION DEVELOPER
E-Business manager with a strong programming and business background, strategic approach, cross-function management experience, and enthusiasm for developing people as well as applications. 10 years experience in building applications, automating processes, and integrating technology, business, data, and compliance requirements. Certified Advanced ColdFusion Developer and licensed FINRA General Securities Principal.

EXPERIENCE
Wells Fargo Funds Management, LLC. San Francisco, CA August 2003 - Present
A subsidiary of Wells Fargo & Company. Provides investment advisory and administrative services for over 110 mutual funds.
Vice President, E-Business & Marketing Technology
Manage the WI-based E-Business Development and CA-based Marketing Technology teams.
  • Oversee the production of performance-based and data-intensive marketing materials and reports.
  • Manage a team of developers responsible for site operations and e-mail communications.
  • Responsible for automation of Marketing processes and rapid response to business data demands.
  • Advise on technology investments and resource allocation related to marketing material production.
  • Senior E-Business Consultant
    Served as a site manager and technical lead on the E-Business team.
  • Managed both the technical and strategic aspects of the E-Business Financial Advisor channel.
  • Developed applications for marketing promotions, distributions, operations, and metric analyses.
  • Interfaced with Product, Communication, Fund Accounting, IT, data services and vendors.

  • Oncall Interactive, LLC. San Francisco, CA July 2000 - May 2003
    An award-winning (Forbes Best of the Web) application development firm serving a diverse range of clients from small startups to Fortune 500 companies.
    Senior Web Application Developer
    Designed, developed, and managed Web application projects and packaged solutions.
  • Collaborated with clients on site flow, cost, and technical specifications.
  • Designed and maintained relational databases, triggers, and stored procedures.
  • Built an extended library of code: database interface, rapid-component tool, time/spec/QA management.
  • Led the development of mobile applications: AvantGo, PQA, SMS, WAP, and electronic software delivery.
  • Web Application Developer
  • Built shopping carts, card processing, inventory, fulfillment, reconciliation, and export mechanisms.
  • Integrated third-party tools/APIs such as AuthorizeNet, CyberCash, FedEx/UPS, and Webtrends.

  • Concept Kitchen, Inc. San Francisco, CA June 1999 - July 2000
    A visionary, VC-funded, software and accessories company. Produced a line of best-selling accessories and software for Palm and Windows Mobile devices prior to acquisition by Fellowes in July 2000.
    Manager, Online Services
  • Spearheaded the inception and oversaw the operation of a new online division, Smaller.com.
  • Collaborated with developers and designers on functional and visual requirements.
  • Managed a team of editorial and design staff, content administrators, and CS personnel.
  • Wrote a bi-weekly column, Mobile Trends, and covered the daily news section.
  • Represented the company at trade shows and mobile application developer forums.

  • PAST PROJECTS
    Content Publishing
    Projects
  • Mutual Fund Education Alliance (MFEA)
  •   · MFEA member site for 30+ fund companies
    · Win2003, ColdFusion 8, MS SQL 2005
  • CitySync
  •   · Lonely Planet's member exchange site
    · Win2000, ColdFusion 5, MS SQL
  • Smaller.com
  •   · News and software site for mobile devices
    · Win NT, ColdFusion 5, MS SQL
    Responsibilities
  • Project wireframe and budget planning
  • Tiered submission and editorial interface
  • Scheduled auto-publishing
  • Discussion board and social media integration
  • Advertisement API integration
  • Shipping methods and cost API integration
  • Member management and survey tools
  • Event and registration management
  • AJAX-driven rich user interface
  • WML/WAP phone access

  • Intranet/Secured Extranet
    Projects
  • Wells Fargo Advantage Funds
  •   · Wrote dozens of POCs and applications
    · Participated in CM/CRM implementation
    · Various enterprise platforms and dBs
  • Grand Canyon River Outfitters Association
  •   · River management for Park concessionaires
    · Annual reports for the GC National Park
    · Win2000, ColdFusion MX, MS SQL
  • San Francisco Public Utilities Commission
  •   · SFPUC secured employee intranet
    · Windows NT, Cold Fusion 4.5, MS SQL
    Responsibilities
  • Business, technical and cost specifications
  • Streamline manual processes
  • Automate data retrieval and publication
  • 30+ scripts for fund data processing
  • Electronic newsletter creation/distribution
  • Phone Bank referral admin/reporting
  • POCs: auto fact sheets, mobile sites, etc.
  • Grand Canyon river usage admin/reporting
  • Advanced database design
  • LDAP, admin security, and user-privilege
  • FuseTalk online forum integration
  • Client and resource management

  • Application Services & E-Commerce
    Projects
  • American Lawyer Media
  •   · Online store for legal professions
    · Solaris, ColdFusion 5, Oracle dB
  • Lonely Planet
  •   · Lonely Planet's global online store
    · Linux, ColdFusion 5, DB2
  • MetroRent
  •   · Online rental listings/search services
    · Win2000, ColdFusion 5, MS SQL
  • Verizon Wireless Presentation Generator
  •   · Sales/support materials generator
    · Win2000, CFMX, MS SQL, Flash
    Responsibilities
  • Database design: MS SQL, Oracle dB, IBM DB2
  • Multi-lingual content and product management
  • Digital coupons and affiliate management
  • Multi-currency shopping cart
  • Multi-account credit card processing
  • ESD (Electronic Software Delivery)
  • Inventory, fulfillment, and shipping integration
  • Customer, order, and RMA management
  • Reconciliation and financial reports
  • UI, graphic design, and Flash integration
  • Mobile applications for PDA and phone access
  • On-site client training and consulting

  • EDUCATION & LICENSES
    · B.A., Integrative Biology. University of California, Berkeley, 1997
    · Adobe/Macromedia Certified Advanced ColdFusion Developer
    · FINRA General Securities Principal (Series 7, 24)